Shipping & Returns

Shipping Policy

1. Introduction

Print Refurb is committed to delivering your order in a timely and efficient manner. This Shipping Policy outlines our shipping procedures and options.

2. Shipping Methods

Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
International Shipping: Delivery times vary based on destination.

3. Shipping Costs

Standard Shipping: Free for orders over $50. A flat rate applies for orders under $50.
Expedited Shipping: Additional charges apply based on the delivery location.
International Shipping: Costs vary based on destination and shipping method.

4. Order Processing

Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Order Tracking: You will receive a tracking number once your order has shipped. Use this number to track the delivery status of your order.

5. Delivery Issues

Lost or Damaged Shipments: If your order is lost or damaged during shipping, please contact us immediately at support@printrefurb.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address: Ensure your shipping address is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.

6. Contact Us

If you have any questions about our Shipping Policy, please contact us at support@printrefurb.com.

Refund Policy

1. Introduction

At Print Refurb, we want you to be completely satisfied with your purchase. If you are not satisfied, you can request a refund under the following conditions.

2. Eligibility for Refunds

Time Frame: Refund requests must be made within 30 days of the purchase date.
Condition: The product must be returned in its original condition, with all original packaging and accessories.

3. Process for Refunds

Request a Return: Contact us at support@printrefurb.com to request a return authorization. Please include your order number and reason for the return.
Ship the Product: Once authorized, ship the product back to us at the provided address. You are responsible for the shipping costs of returning the item.
Refund Issuance: Upon receipt and inspection of the returned product, we will issue a refund to your original payment method within 7-10 business days.

4. Non-Refundable Items

Custom Orders: Custom or special order items are not eligible for refunds.
Shipping Costs: Original shipping costs are non-refundable.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at support@printrefurb.com.